Golden Rules of Business

People do business with people they like.   This fundamental rule of business has been repeated many times – because it is true.   There is another rule of business that is equally as powerful; “People will forget what you said. People will forget what you did. But people will never forget how you made them feel.”  Living by these golden rules will bring repeat business, keep customers happy, and translate to higher profits. And these rules apply to collections if you have the right plan. Read More